Returns & Cancellation Policy

Bait Odorant Pro Strike Gel

1. Overview

At Bait Odorant Pro Strike Gel, we take pride in producing high-quality fishing attractants and bait enhancement products. If you are not completely satisfied with your purchase, please review our Returns & Cancellation Policy below.

2. Return Eligibility

We accept returns of unopened and unused products within 10 days of the original purchase date.

To qualify for a return:

  • Products must be unopened and unused.
  • Product must be in its original packaging.
  • Product must be in resalable condition.
  • Proof of purchase is required.

3. Non-Refundable Items

Due to the nature of our products, the following items are not eligible for return or refund:

  • Opened or used products.
  • Products with broken safety seals.
  • Clearance, closeout, or final sale items.
  • Products damaged through misuse, neglect, or improper storage.

4. Order Cancellations

Orders may be canceled prior to shipment.

Once an order has been processed or shipped, it cannot be canceled and must follow the return procedures outlined in this policy.

To request an order cancellation, please contact us as soon as possible.

5. Return Authorization Process

To initiate a return:

  1. Contact Customer Support within the eligible return period.
  2. Provide your order number and reason for the return.
  3. Receive a Return Authorization (RA) number and return instructions.
  4. Ship the approved return according to the instructions provided.

Returns received without authorization may be refused.

6. Return Shipping

Customers are responsible for return shipping costs unless:

  • The incorrect product was shipped.
  • The product arrived damaged.
  • The product is determined to be defective.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

7. Refund Processing

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method.
  • Refunds are typically processed within 5–10 business days.
  • Shipping charges are non-refundable unless the return resulted from our error.

8. Damaged or Defective Products

If your order arrives damaged or defective:

  • Contact us within 7 days of delivery.
  • Include photos of the damaged product and packaging when possible.
  • We will review the claim and provide a replacement or refund if approved.

9. Policy Updates

Bait Odorant Pro Strike Gel reserves the right to modify or update this Returns & Cancellation Policy at any time without prior notice. Changes will be posted on our website and become effective immediately upon publication.

Contact Information

Bait Odorant Pro Strike Gel

Panama City Beach, Florida 32407 USA

Website: www.BaitOdorant.com

Phone: 1.800.995.7349

Email: info@baitodorant.com

Thank you for choosing Bait Odorant Pro Strike Gel. We appreciate your business and look forward to helping you catch more fish.